Privacy Policy
This privacy policy page presents the approaches that Chiswick Auto Centre, the owner of this website, use to process, manage, and protect the
information we collect about our users. The information on this page is intended to be concise, making it easy to read and understand. It demonstrates our
continuous effort to complying with the guidelines of the EU General Data Protection Regulation (GDPR).
The GDPR is a set of rules that describe how businesses should process and manage personal data.
By using this website, you agree to our terms of use, which sets out this privacy policy. So you agree to this privacy policy when
you agree to our terms of use. You should not use this website if you do not agree to any aspect of our terms and conditions and this privacy policy.
information we collect about our users. The information on this page is intended to be concise, making it easy to read and understand. It demonstrates our
continuous effort to complying with the guidelines of the EU General Data Protection Regulation (GDPR).
The GDPR is a set of rules that describe how businesses should process and manage personal data.
By using this website, you agree to our terms of use, which sets out this privacy policy. So you agree to this privacy policy when
you agree to our terms of use. You should not use this website if you do not agree to any aspect of our terms and conditions and this privacy policy.
1. What is personal data?
Your personal data refers to any information that makes it possible to identity you (directly or indirectly).
Within the scope of this website, your personal data refers to the personal
information we collect about you, which is limited to the information you supplied when you use this website.
Within the scope of this website, your personal data refers to the personal
information we collect about you, which is limited to the information you supplied when you use this website.
Apart from the information you provide, we do not have access to any other information about you.
2. The information we collect about you
During your registration on this website, we collect the following information.
- Your full name
- Your contact information – your physical address, email address and phone number.
- Demographic information and usage preferences, including your IP address.
- Should you book a service on this website, your order will indicate estimated cost for the services you ordered.
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In the case where you placed an order with us, we may additionally collect your shopping behaviour,
and we may persist your shopping basket in the session (and Cookies) with a view to providing you a good
browsing experience.
3. How we use your personal data
We use these information to learn and understand how you use our website with a view to improving the services we provide to you.
Admittedly, we may use your information for the following purpose.
Admittedly, we may use your information for the following purpose.
- Identify you while you are using this website.
- Improve our services
- If we have received your consent to do so, we may send you periodic newsletter to notify you about improved services.
- To carry out our legal obligation such as accountancy and book-keeping.
We will never share any aspect of your data with a third-party without your express consent. In essence, we will never sell or trade your personal data.
4. Your rights regarding your personal data
The GDPR specifies some rules concerning your rights about the data held about you. They are:
- Your right to access your information and the data held about you.
- Right to withdraw your details or delete your information from this website – this is available within your account.
- Your right to the correction of the information held about you.
- Your right to disagree to processing your information
- Your right to the copy of the data held about you.
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Your right to make a complaint. Upon contacting us to withdraw or delete your information,
if we refuse based on the right of access or if we have a legal reason to continue to keep your data, we will inform you of our decision.
Please contact us, using the details below, should you need to exercise any of the above.
5. Security of your data
We implement the latest technology and practices in data security to secure the information on our website. In particular, for example,
- this website is developed on proven e-commerce platform, one of the most trusted in the industry.
- We implement industry-standard secure protocols, https, when we transmit data. We monitor our processes for any potential security vulnerabilities and threats by updating our software accordingly.
- We implement industry-standard security practices to ensure your data is safe and hidden away from unwanted access.
- We monitor and review transactions on our servers to militate against any known issues.
- We regularly invest in updating our systems to meet the changes in security practices.
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Despite our effort to secure our systems that hold your data, we cannot possibly guarantee the security of data.
Therefore, in an unlikely event of security breach to our system, which involves your personal data, we will inform you and the relevant authorities.
We will then work with the authorities to establish the situation and to prevent future reoccurrence.
6. Any third parties accessing your personal data?
We may be obliged to disclose the personal data we hold about you, in order to continue to provide you a good service,
in cases where you have already given us the consent to do so, or where we are required to do so legally.
We may disclose your personal information in any of the following situations:
in cases where you have already given us the consent to do so, or where we are required to do so legally.
We may disclose your personal information in any of the following situations:
Vendors and service providers
Chiswick Auto Centre may share your information with our trusted vendors and partners who work with us to provide you the service.
For example, we may have to share your information with spare parts providers when ordering parts for your car.
Government and legal authority.
If we are required to provide information about our services, we may share information that involve your usage of our system with the government authorities and departments.
7. How to modify or delete your personal data
Since the implementation of the GDPR on 25th May 2018, the right of the subjects (or owners) of personal data has been at the forefront of the organisations that handle personal data.
The regulations define the need and importance of making data available to data subjects when requested.
The regulations define the need and importance of making data available to data subjects when requested.
8. Cookies and similar technologies
Cookies are a small data sent from a website, to be received and stored by the internet browser of the website users.
Cookies are used to detect, store and share information about user’s behaviour and preferences on the website, as they browse the website.
For example, cookies can be used to understand user preferences (such as language preference) shopping basket among others.
Cookies are used to detect, store and share information about user’s behaviour and preferences on the website, as they browse the website.
For example, cookies can be used to understand user preferences (such as language preference) shopping basket among others.
How Chiswick Auto Centre use cookies and similar technologies
this website Auto Centre use two types of cookies. First is the session cookie, which expires when you close your browser or shortly after inactivity.
Session cookies help to identify you while actively using this website – for example when you login, a session object identifies you as an account holder.
Secondly, we use persistent cookies – this type of cookies are stored for a specified and long period of time.
For example we may use persistent cookies to remember your shopping cart on a device, even when you closed your browser.
Chiswick Auto Centre uses cookies and similar technologies including session objects, beacons, and FaceBook pixel tags,
For example, Chiswick Auto Centre use cookies for analytical and statistical purposes to remember the activities of our users
(that is, the pages users visited and for how long they were there), we use these information to understand the needs of our users
with a view to channel our services towards meeting the needs.
For example, Chiswick Auto Centre use cookies for analytical and statistical purposes to remember the activities of our users
(that is, the pages users visited and for how long they were there), we use these information to understand the needs of our users
with a view to channel our services towards meeting the needs.
Chiswick Auto Centre also use cookies to further personalise your experience, based on your preferences and expectations. When a user logs into their account,
Chiswick Auto Centre uses cookies and session objects to authenticate and establish security, while displaying the appropriate content,
based on their account eligibility and personal preferences. For example, a student account may display differently to a standard account.
Chiswick Auto Centre uses cookies and session objects to authenticate and establish security, while displaying the appropriate content,
based on their account eligibility and personal preferences. For example, a student account may display differently to a standard account.
Can I switch off this website cookies?
No, the correct functionality of this website depends on cookies. This website may not function as intended, if you turn off cookies on your device browser.
You should not use this website, if you don’t want to store our cookies on your device.
9. Contact
Should you have any questions about this privacy policy, please use the following contact details
Phone: 020 8992 6959, 079 5739 8424
Email: linealpha@gmail.com
Address: 1 Stirling Road, Acton, London, W3 8DJ, UK.
10. Document History – updates to this document
We update this document to reflect our adherence to the provisions of the GDPR on how we collect and handling your personal data.
This privacy document was last updated on 12th June, 2019.